Shipping policy

Shipping Locations

We currently offer shipping within the United Arab Emirates. We do not offer international shipping to other countries at this time. If this changes in the future, we will update our shipping policy accordingly.

Processing Time

Orders are processed within 1-3 business days from the time of purchase.
You will receive an email confirmation once your order is shipped.

Delivery Times

UAE: Delivery typically takes 2-3 business days within the UAE.

Shipping Fees

A flat shipping fee of AED 20 applies to all orders within the UAE.

Incorrect Address

Please ensure your shipping information is correct. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If your delivery fails due to an incorrect address, we will attempt to contact you to arrange for re-delivery at an additional cost.

Tracking Your Order

Once your order is shipped, you will receive a tracking number and a link to track your delivery.

Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us within 7 days of receiving your order. We will investigate the issue and either replace the item or issue a refund if necessary.